The Tech Stack You Need to

Ace the Online Customer Experience


Contributing partners:

Give your customers the experience they deserve in your store. 

Well known for it's "customer obsession", Amazon provides consumers with the journey retailers around the world aspire to deliver. This customer centricity is part of the company's immense success -but what do you do if you're not Amazon and lack its resources and scale?

Together with industry experts across the ecommerce ecosystem, we've identified five aspects of the customer journey where Amazon excels. The result: one guide that reveals tangible advice on how retailers can learn from Amazon and implement these tactics into their business.

In this guide, you will learn how to:

  • Curate the customer’s search experience 
  • Build tailored customer connections using AI technology
  • Leverage the strength of ratings and reviews 
  • Make payments a positive experience
  • Ensure delivery is a positive differentiator

Access Guide

Agenda

Part 1

Available starting
Thursday, June 28

Intro into AI and Machine Learning and Assessing the Opportunity

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Part 2

Available starting
Thursday, June 28

Intro into AI and Machine Learning and Assessing the Opportunity

Bushwick meh Blue Bottle pork belly mustache skateboard 3 wolf moon. Actually beard single-origin coffee, twee 90's PBR Echo Park sartorial try-hard freegan Portland ennui.

Part 3

Available starting
Thursday, June 28

Intro into AI and Machine Learning and Assessing the Opportunity

Bushwick meh Blue Bottle pork belly mustache skateboard 3 wolf moon. Actually beard single-origin coffee, twee 90's PBR Echo Park sartorial try-hard freegan Portland ennui.

Part 4

Available starting
Thursday, June 28

Intro into AI and Machine Learning and Assessing the Opportunity

Bushwick meh Blue Bottle pork belly mustache skateboard 3 wolf moon. Actually beard single-origin coffee, twee 90's PBR Echo Park sartorial try-hard freegan Portland ennui.

Part 3

Available starting
Thursday, June 28

Intro into AI and Machine Learning and Assessing the Opportunity

Bushwick meh Blue Bottle pork belly mustache skateboard 3 wolf moon. Actually beard single-origin coffee, twee 90's PBR Echo Park sartorial try-hard freegan Portland ennui.

Part 3

Available starting
Thursday, June 28

Intro into AI and Machine Learning and Assessing the Opportunity

Bushwick meh Blue Bottle pork belly mustache skateboard 3 wolf moon. Actually beard single-origin coffee, twee 90's PBR Echo Park sartorial try-hard freegan Portland ennui.

Access Courses